Shipping policy

NAPTA Shipping & Delivery Policy
Last updated: September 25, 2026

NAPTA currently delivers eligible orders within Greater Cairo and Alexandria.

Greater Cairo delivery
Orders below EGP 600: EGP 49
Orders from EGP 600 to EGP 999.99: EGP 29
Orders of EGP 1,000 or more: Free delivery

Alexandria delivery
Orders below EGP 600: EGP 39
Orders from EGP 600 to EGP 999.99: EGP 25
Orders of EGP 1,000 or more: Free delivery

Fresh delivery
NAPTA uses scheduled deliveries so prepared meals and fresh food spend less time in transit and storage. Available delivery timing may vary according to area, order volume and production schedule.

Address information
Customers are responsible for providing a complete and accurate delivery address and a reachable phone number.

Receiving food
Perishable products should be received promptly and refrigerated, stored or reheated according to the instructions provided with the order.